Returns
At finestphonesza.com we understand that sometimes our customers change their mind and need to return their handset and that is why we offer a 14 day change of mind returns period, which is extended to 21 days in the rare event that a handset develops a fault through no fault of your own for all of our retail handsets, please read the overview below to understand our returns process.
Returns Process
1. Ensure that the handset (s) is in exactly the same condition as it was when received and that it has not been damaged whilst in your care.
2. Please contact us to request a returns number.
3. Backup all the data from your handset, then factory reset and wipe your handset
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Need help?
Contact us at {iphone@finestphonesza.com} for questions related to refunds and returns.